Thursday, April 17, 2014

Lesson 3/Week 6: Invent on Behalf of the Customer

The final discussion prompt for this week was to consider how product development has been affected by shorter product lifecycles and how technology has affected product development.  I stumbled on a website article that claimed 50% of annual company revenues across a variety of industries come from new products that are less than 3 years old (link below).  That’s amazing, as it means that the Maturity stage in the graph below is a relatively short time frame.  Companies are then not able to harvest profits for an extended period of time.  Product development must be focused on continual innovation to survive then. 
I would think this makes it much more critical to keep development costs under control.  As the article mentions, forecasting is huge for demand because decisions to move forward have to be made quickly.  If a company takes too long to launch the product, someone else will capture the market first.  Thus, I think product development timelines have probably decreased on average.  I think technology helps firms meet the accelerated timelines though.  Better manufacturing technology, supply chains, and logistics can counter some of the shorter lifecycles and allow companies to meet time-to-market challenges.   
An example that crossed my mind is the movie industry.  I think they can predict the total gross revenue from a movie fairly accurately now just from the first two or three days’ ticket sales.  Movies are basically following an extremely condensed version of the product life cycle graph below.  The growth, maturity, and decline stages happen within a span of 3 weeks now.  I can remember 20 years ago a blockbuster would stay in theaters for a whole summer.  Nowadays if I can’t catch the movie in the first 3 weeks, it’s hardly playing anywhere.  I’m not sure there is as much impact to the product development stage for the industry compared to tangible products, but it does seem that trilogies have gone from every 3-4 years between movies (original Star Wars) to every other year (Hunger Games or Lord of the Rings as examples).  This probably has a lot to do with making sure the actors cast do not change so much in appearance.


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